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Its live analytics can constantly assess your agent’s performance, using their sales figures to create league tables that show their ranking within a team or campaign or that of teams competing against each other. As a multi-media communication tool, Airshot can even encourage all staff to listen to particularly successful calls and share customer service techniques.
The possibilities are endless.
Its live analytics can constantly assess your agent’s performance, using their sales figures to create league tables that show their ranking within a team or campaign, or that of teams competing against each other. As a multi-media communication tool, Airshot can even encourage all staff to listen to particularly successful calls and share customer service techniques.
The possibilities are endless.
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Set and track Individual and team targets |
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Live / daily / weekly achievements |
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Focused communication |
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Engaged discussions |
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Set and track Individual and team targets |
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Live / daily / weekly achievements |
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Focused communication |
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Engaged discussions |
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Gamification |
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Agile and social distance conducive |
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Work from home and still feel part of the team |
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Gamification |
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Agile and social distance conducive |
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Work from home and still feel part of the team |
| DATE | NAME | TEAM NAME | SALES | LEADS | CALLS | LOCATION | |
|---|---|---|---|---|---|---|---|
| 2020-01-15 | jupe@example.com | Jupe | Team A | 347 209 | 75 | 112 | Johannesburg |
| 2020-01-15 | jasef@example.com | Jasef | Team B | 427 880 | 45 | 188 | Durban |
| 2020-01-15 | kino@example.com | Kinu | Team C | 299 820 | 75 | 109 | Dubai |
| 2020-01-15 | vowuru@example.com | Vowuru | Team D | 190 878 | 73 | 78 | London |
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Data can vary dependent on your needs |
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Maximum of 20 columns wide, 1000 rows down |
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Simple upload via Excel, CSV or API |
| DATE | NAME | TEAM NAME | SALES | LEADS | CALLS | LOCATION | |
|---|---|---|---|---|---|---|---|
| 2020-01-15 | jupe@example.com | Jupe | Team A | 347 209 | 75 | 112 | Johannesburg |
| 2020-01-15 | jasef@example.com | Jasef | Team B | 427 880 | 45 | 188 | Durban |
| 2020-01-15 | kino@example.com | Kinu | Team C | 299 820 | 75 | 109 | Dubai |
| 2020-01-15 | vowuru@example.com | Vowuru | Team D | 190 878 | 73 | 78 | London |
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Data can vary dependent on your needs |
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Maximum of 20 columns wide, 1000 rows down |
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Simple upload via Excel, CSV or API |
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video |
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audio |
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images |
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pdfs |
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surveys |
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events |
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quizzes |
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discussions |
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video |
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audio |
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images |
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pdfs |
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surveys |
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events |
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quizzes |
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discussions |
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Deploy incentives and campaigns to select groups |
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Run multiple campaigns concurrently |
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Deploy incentives and campaigns to select groups |
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Run multiple campaigns concurrently |
